Privacy Policy

Effective Date: September 2024

At MLG FIX (https://mlgfix.com/), we are committed to protecting your privacy. This privacy policy outlines the types of information we collect from visitors and customers, how we use it, and the steps we take to protect it. By using our website, you agree to the terms outlined in this privacy policy.

1. Information We Collect

We collect two types of information: personal information and non-personal information.

1.1 Personal Information

Personal information is data that identifies you personally, such as:

• Name
• Email Address
• Phone Number
• Mailing Address

This information is collected when you contact us, submit forms, request a quote, or subscribe to our newsletter.

1.2 Non-Personal Information

Non-personal information includes data that cannot be used to identify you personally. This includes:

• Browser type
• IP Address
• Referring website
• Pages visited
• Time spent on our site

We use cookies and similar technologies to collect this information to improve our website and services.

2. How We Use Your Information

The information we collect is used in the following ways:

• To provide services – We use your personal information to respond to inquiries, process service requests, and offer customer support.
• To improve our website – We analyze non-personal information to enhance the user experience and website performance.
• To send promotional emails – If you’ve opted in, we may use your email to send you updates on our services, special offers, and promotions. You can unsubscribe at any time.

3. How We Protect Your Information

We take the security of your personal information seriously. We use various security measures to safeguard your data, including:

• Secure Socket Layer (SSL) encryption for data transmission.
• Data access controls to limit who can view your personal information.
• Regular security audits to identify vulnerabilities.

Despite these measures, no online system can guarantee complete security, and we encourage users to take their own steps to protect their information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

• To process payments – We may share your payment details with our payment processing partners.
• To comply with the law – We may disclose information if required by law or to protect the safety, rights, or property of MLG FIX, our customers, or others.

5. Cookies

Our website uses cookies to collect non-personal information. Cookies are small data files stored on your device when you visit a website. We use cookies to:

• Track website traffic and user behavior.
• Personalize your experience on our site.
• Save your preferences for future visits.

You can choose to disable cookies through your browser settings, though this may limit your ability to use some features on our site.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal data if inaccurate or incomplete.
• Request deletion of your personal information.
• Opt-out of marketing communications by unsubscribing.

To exercise any of these rights, please contact us at [email protected].

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about our privacy policy, please contact us:

MLG FIX
Bin Thani Building, Mursid Bazar, Deira, 3rd Floor, Office Number 7, Dubai, UAE
Email: [email protected]
Phone: +971552516342