Terms of Service

Effective Date: September 2024

Welcome to MLG FIX (https://mlgfix.com/). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with these terms, you should not use our website or services.

1. Acceptance of Terms

By using the website, you agree to be bound by these Terms of Service and any applicable laws. MLG FIX reserves the right to modify these terms at any time without prior notice. It is your responsibility to review the terms regularly for any changes.

2. Services Provided

MLG FIX offers repair services for various electronic devices, including but not limited to game consoles, laptops, smartphones, and accessories. We strive to provide quality and timely repairs, but we do not guarantee that all devices can be fully repaired.

3. Service Process

3.1. Device Assessment

When you bring your device for repair, we will first perform an assessment to determine the issues. An estimate will be provided based on the device's condition and repair needs. You may accept or decline the quote before any work begins.

3.2. Approval for Repairs

No repairs will be conducted without your approval. Once you approve the quote, we will proceed with the repair process.

3.3. Turnaround Time

We aim to complete repairs as quickly as possible. However, turnaround times may vary depending on the complexity of the issue and the availability of parts.

4. Pricing and Payment

4.1. Service Fees

All service fees will be communicated prior to starting the repair. Prices are subject to change based on parts needed, repair complexity, or other unforeseen factors.

4.2. Payment

Payment must be made in full upon completion of the repair unless otherwise agreed upon. We accept cash, credit/debit cards, and other payment methods as indicated on our website.

4.3. Refund Policy

Once a service is completed and the device is handed back to the customer, the payment is considered final. Refunds may only be provided in specific cases where the repair was unsuccessful, and at the discretion of MLG FIX.

5. Warranty on Repairs

MLG FIX provides a limited warranty on most repair services. The warranty covers the specific repairs performed and parts replaced, but not additional issues that may arise after the repair.

5.1. Warranty Period

The standard warranty period for most repairs is 30 days from the date of service. Some repairs or parts may carry different warranty periods, which will be communicated at the time of service.

5.2. Exclusions

The warranty does not cover:

  • Physical damage post-repair.
  • Water damage post-repair.
  • Issues unrelated to the original repair.

6. Device Data

While we take precautions to ensure the safety of your device’s data, MLG FIX is not responsible for any loss of data during the repair process. We recommend that you back up your data before bringing in your device for service.

7. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information about the device and issues.
  • Not engage in any unlawful activity while using our services or interacting with our website.
  • Collect your device promptly after repairs are completed.

8. Limitations of Liability

MLG FIX will not be held liable for any damages or losses resulting from:

  • Delays in service completion.
  • Unsuccessful repairs.
  • Loss or corruption of data.
  • Misuse of the website or services.

Our liability is limited to the amount paid for the service performed.

9. Intellectual Property

All content on the MLG FIX website, including text, images, logos, and other materials, is the property of MLG FIX or licensed by us. Unauthorized use, reproduction, or distribution of any material on our website is strictly prohibited.

10. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience, but MLG FIX does not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of these terms or your use of our services will be resolved in the courts of Dubai.

12. Changes to Terms of Service

MLG FIX reserves the right to modify or update these Terms of Service at any time. Changes will be effective immediately upon posting on this page. It is your responsibility to review the terms regularly.

13. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

MLG FIX
Bin Thani Building, Mursid Bazar, Deira, 3rd Floor, Office Number 7, Dubai, UAE
Email: [email protected]
Phone: +971552516342

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